Summary

The Events and Marketing Assistant is a part-time role that supports Graves Piano’s events and general marketing activities. This position requires a high level of professionalism, attention to detail, excellent interpersonal and communication skills, and quality brand integrity on behalf of both Graves Piano and Steinway & Sons.

The successful candidate is someone who is warm and engaging, demonstrates confidence and flexibility, enjoys serving people with excellence, and stays highly organized. Past experience in events, hospitality, customer service, retail, and digital marketing is preferred; appreciation for music a must. The position requires strong communication skills and digital/technical proficiency. Most events take place on evenings and weekends, so the candidate must be available for the majority of event needs throughout the year.

Main Responsibilities

Events

Assist with all aspects of performance and member event coordination, including set-up/tear-down, reception planning, registration and ticketing, and hosting, providing expert customer service while maintaining run-of-show coordination (in conjunction with team).
Serve as guest liaison for bar/drink service for VIP Patrons during private VIP pre-receptions.
Support weekend retail team for key outside events for recital hall rental customers (studio recitals, competitions, receptions, etc.)
Support guest artist needs, in conjunction with team, including prep of green room, rehearsal spaces, and special requests.
Maintain event supplies, including stocking, organizing, and cleaning.

Marketing

Support sales and marketing through data and CRM projects, vendor communication
Capture photo and video content of events for marketing materials, including timely and accurate cataloguing in company files.
Create digital marketing content for social media, e-mail, website, and collateral
Ensure that reception areas are kept presentable and tidy, office supplies and marketing collateral are stocked, and customer-facing spaces maintain brand standards.

Other

Support general business administration, special projects, and CEO as needed

Skills and Experience

Outgoing and engaging personality with the ability to build and maintain trusted relationships
Highly organized and detail oriented with consistent and diligent follow up/follow through, with ability to handle multiple tasks on an ongoing basis
Strong internal and external communication in person, by phone, and via email
High level of professionalism and integrity
Experience with Shopify, Constant Contact, Canva, Social Media
Music background and appreciation

Note: Role requires ability to lift up to 50 pounds and ability to stand/walk for extended periods

Interested candidates: Please submit cover letter and resume to admin@gravespiano.com.

Graves Piano

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Events and Marketing Assistant