🚀 Now Hiring: Associate Digital Content Creator

📍 Primary Location: Covington, KY

📍 Additional Locations: Albuquerque, NM | Merrimack, NH | Smithfield, RI

📅 Hybrid Schedule (through 8/31/2026)

🏢 *Covington, KY, Albuquerque, NM, and Merrimack, NH locations will transition to 100% onsite beginning 9/1/2026.

💼 Contract Opportunity via Fidelity TalentSource

❌ No C2C or Third-Party Submissions

Join Fidelity's Digital Content Management & Solutions (DCMS) team and help create the content that empowers Workplace Investing associates to deliver exceptional service experiences. We're seeking a talented Digital Content Creator with strong writing, editing, and content management expertise to develop clear, accurate, and engaging internal process and product content.

What You'll Do

✅ Write, edit, and publish digital content using modern content management tools

✅ Create concise, user-friendly content for a diverse audience of internal associates

✅ Conduct quality reviews to ensure compliance with content standards and style guides

✅ Partner with business stakeholders to clarify requirements, prioritize work, and obtain approvals

✅ Manage multiple initiatives in a fast-paced, high-volume environment

✅ Support content transformation and automation efforts that improve content delivery and consumption

What We're Looking For

✔3-5 years of experience

✔Experience writing, editing, and publishing digital content

✔ Background in benefits administration, outsourcing administration, and/or financial services

✔ Knowledge of Workplace Investing products and services preferred

✔ Strong business and technical writing skills

✔ Proficiency with Microsoft Office Suite

✔ Excellent communication, collaboration, and organizational skills

✔ Ability to balance quality, accuracy, and speed in a deadline-driven environment

✔ Bachelor's Degree preferred

The Value You'll Deliver

• Create timely, high-quality content that supports key business objectives

• Improve associate effectiveness through clear, easy-to-use information

• Understand and manage the downstream impacts of content changes

• Drive awareness of how content supports business performance and client outcomes

• Help modernize content management through process improvements and automation

About the Team

The Digital Content Management & Solutions (DCMS) team consists of 50+ content professionals across the U.S. and India. Together, they provide timely, relevant, and easy-to-use content that helps Workplace Investing associates deliver exceptional experiences for clients, advisors, and participants.

📩 Interested? Apply today and help shape the future of content delivery at Fidelity.

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