Company Description

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics

Everience operates in the Benelux and internationally and has 16 sites in Europe.

The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting..

Job Description

Technical Skills Required:

Onsite IT support (1st / 2nd level)
Windows environment, Office 365
Azure & Entra ID
Apple environment (Mac, iPhone, iPad)
iTunes
JAMF (strong asset)
Hardware support (PCs, Macs, printers, scanners…)
Ticketing tools (ITIL)

Main Responsibilities:

Support to end-users on workstations and mobile devices
Installation, replacement, relocation, and removal of IT equipment
Troubleshooting hardware and software incidents
Support for monitors, printers, scanners, and docking stations
Receiving, inventorying, preparing, and installing IT equipment
Providing clear and timely feedback to users and ensuring proper ticket updates

Qualifications

Expected Profile:

Minimum 3 years of onsite support experience
Excellent customer service and communication skills
Ability to work independently and take initiative
Organized, professional, and hands-on approach

Additional Information

Working hours: 09:30–18:00 (1-hour lunch break, no support required)
Mode: On-demand On-Site, One or Two day per week

All our positions are open to people with disabilities

Everience Benelux

New Jobs

Freelance Onsite Technician – 1st / 2nd Level Support