Content & Social Media Coordinator

Department: Client Experience (Primary)
Cross-Functional: Creative Team
Reports To: Director of Client Experience
Compensation Tier and Range: Tier 1 ($13.50 - $17.75 hourly)

Position Summary

The Content & Social Media Coordinator supports the execution of content across Creativity Justified’s internal marketing channels and client accounts. This role is responsible for drafting copy, coordinating content assets, and executing social media posting in alignment with approved strategies, brand guidelines, and campaign objectives.

This is a production and execution role, not a strategy role. The Coordinator will work under direction from the Client Experience and Creative teams to ensure content is delivered accurately, on time, and on brand.

Key ResponsibilitiesContent Writing & Execution

Draft copy for:

Social media posts (internal + client accounts)
Email newsletters (based on provided direction)
Website pages and updates
Business profiles and guide write-ups (e.g., NFL Guide Series)
Follow established brand voice, messaging frameworks, and campaign direction
Edit and revise content based on internal and client feedback

Social Media Coordination

Schedule and publish posts across platforms
Maintain content calendars provided by Client Experience team
Ensure all posts are:
On schedule
Properly tagged/formatted
Aligned with brand standards
Monitor comments/messages and flag for response when needed

Content Production Support

Coordinate with Creative Team for:

Graphics
Video assets
Campaign deliverables
Submit content requests through SCORO and track completion
Ensure final assets and copy are paired correctly before publishing

Internal Marketing Support (CJ Brand)

Support execution of Creativity Justified’s:

Social media presence
Newsletter distribution
Website updates
Assist in maintaining consistency in CJ’s brand voice and positioning

Quality Control & Compliance

Proofread all content before submission or posting
Ensure alignment with:
Brand guidelines
Client approvals
Platform best practices
Follow CJ SOPs for approvals, posting, and file organization

Performance Tracking (Basic)

Track and report basic metrics:

Post engagement
Follower growth
Content delivery completion
Provide observations (not strategic recommendations)

QualificationsRequired

0–2 years experience in content writing, communications, or social media
Strong writing and grammar skills
Ability to follow direction and adapt tone/voice
Organized and detail-oriented
Ability to manage multiple deadlines

Preferred

Internship or freelance experience in marketing or communications
Familiarity with social media platforms and posting tools
Basic Canva or design awareness

Core Competencies (Tier 1 Expectations)

Execution over strategy
Attention to detail
Responsiveness and timeliness
Ability to follow established systems and workflows
Strong written communication

KPIs (Tier 1 Appropriate)

% of content delivered on time
Number of revisions required per deliverable
Posting accuracy (errors, missed tags, etc.)
Adherence to SOPs and workflows
Output volume (posts, write-ups, drafts completed)

Growth Path

Tier 1 → Tier 2: Content Specialist / Social Media Manager
Tier 3+: Content Strategist / Content Lead

Pay: $13.50 - $17.75 per hour

Work Location: Remote

Creativity Justified

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Content & Social Media Coordinator - (Tier 1)