We are a small shop and will not be able to respond to all applications, but assure you we received your application. We promise that an actual person reviews all applications and will reach out to qualified candidates. Thank you for your interest and patience.

About:

We are a forward-thinking B2B virtual creative agency, that is actively seeking an AM/PM for a long-term partnership. This is a part-time freelance role based on our project needs. Hours may range from 5-20 hrs per week.

In this day-to-day role, you will provide project management and account support to ensure that assigned client projects run smoothly at a premium level of service and quality. You will be a diplomat, experienced at managing sometimes challenging conversations with grace and a smile – while ensuring results.

Responsibilities:

We are a small shop, so the right person must wear many hats and have a versatile skill set.

Participate in regular agency meetings.
Act as the client’s point of contact. (Client-facing)
Manage multiple projects and clients with ambiguity
Managing all meetings and communications with clients.
Support with budget worksheets and processes
Help write, edit, or review project proposals and SOPs, ensuring all information, including timelines, budgets, objectives, goals, and project summaries, are clear and effective.

Project Management - setting timelines and tasks in Click-up and ensuring projects run smoothly. This will include proactive follow-up with team members.

Qualifications and desired skills:

Must have experience with client relationship management
Strong project management skills with experience managing creative projects.
Meeting and client communication management – We need someone with a background in skillfully managing productive conversations with clients about their creative marketing projects.
Ensure meeting recordings/transcripts, emails, and Slack communications with clients are organized and easy to find.
Excellent written and verbal communication skills
Strong interpersonal skills – exhibits empathy and care for our clients’ needs.
Experience in conflict resolution

Bonus points:

Previous agency experience in a similar role is preferred (advertising services)
Have an understanding of design, branding, and content processes, practices, and requirements.

Job Types: Part-time, Contract, Temporary

Pay: $30.00 - $45.00 per hour

Expected hours: 5 – 20 per week

Benefits:

Flexible schedule

Schedule:

Choose your own hours

Application Question(s):

What attracted you to our freelance position?
Years of experience doing client relationship management?
What's your experience in the creative agency/advertising space?
Are you comfortable with PT Freelance work on a long-term ongoing basis? (1099 work)

Work Location: Remote

Creative Chain LLC

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