Who We Are

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees are committed to raising the bar through ambition, data-driven decision-making, and a relentless pursuit of improvement. We tackle the hard things that matter, always seeking a better way.

At our core, we believe that we win as one team. Team goals come first, and we work with humility, transparency, and accountability to get the job done. We support each other, pick up the slack when needed, and value honesty in all our interactions.

Above all, we care. We go the extra mile to see the whole picture, showing loyalty and dedication to our consumers and brands. We solve root causes, not just symptoms, ensuring lasting impact.

If you’re looking to be part of a globally diverse team that raises the bar, wins as one, and truly cares, ConsumerAffairs could be the perfect place for you!

About The Job

We’re looking for an energetic, creative and focused AI Native Video Script Writer who is passionate about storytelling and genuinely cares about video. You’ll join our first in-house video pod in Tulsa, working alongside a video lead and a video producer.

You’ll turn research, expert calls and hands-on product tests into scripts and shot-by-shot storyboards before anyone films. That includes paid ads, organic social content for YouTube, TikTok, Instagram, Facebook and Reddit, and short lifecycle videos for email, retargeting and onsite. A locked script and storyboard make the shoot faster, cut down on reshoots, and give our editors a clear target. Ideas and scripting are the most valuable skills on this team, so you’ll spend most of your time pitching, writing and sharpening. You’ll also write companion articles that turn the same research into written content.

The pod also needs an on-camera face for the category. Could that be you?

What You’ll Do

Pitch new video ideas every week, with a clear hook and format for each
Turn research, consumer reviews, expert calls and hands-on product tests into tight scripts for organic, paid and lifecycle videos
Write multiple ad variants (hooks, lengths, calls to action) for paid testing
Script short lifecycle videos for email, retargeting and onsite journeys
Build shot-by-shot storyboards so the shoot runs fast and the editors know exactly what to deliver
Write strong hooks for the first few seconds of every video
Adapt one idea into multiple lengths and formats across organic, paid and lifecycle
Write companion articles based on the same research
Join shoots to make sure the script works on camera, and adjust on the fly
Fact-check claims and keep scripts in line with ConsumerAffairs editorial standards
Study performance data (retention graphs, click-through, comments, shares) and use it to make the next script better

What You Bring

1 to 3 years of experience in writing, content or video
A portfolio of scripts, videos or writing, including things you’ve made on your own outside of class or work
Can explain how the YouTube, TikTok and Instagram algorithms work and why hooks and retention matter
Understands the difference between content that earns views and content that drives a click or sign-up
A clear, conversational writer who can write for the ear, not just the page
Comfortable doing research and interviewing experts
Able to sketch out a storyboard using whatever tool works (paper, Canva, Figma, Frame.io, etc.)
AI native: uses AI tools to research, outline and draft faster
Curious, proactive and excited to try new formats and strategies

Nice to Have

Wants to be on camera and could serve as the category’s on-camera host
Experience writing ad creative or UGC-style ad scripts
Background in journalism, communications, broadcast, film or digital media
Basic video editing skills
Interest in consumer products, reviews or personal finance

How You Work

Obsessed with ensuring an exceptional customer experience for both internal and external customers
Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently
Demonstrates a relentless focus on results with a commitment to deliver
Takes decisive action, and confidently changes course if unsuccessful
Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle
Constantly seeks feedback to improve; focuses on solving issues through teamwork and collaboration
Acts with urgency; delivers top results in hours and days instead of weeks and months
Relentless in their pursuit of success, with the willpower to embrace challenges as opportunities

Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation Range: $40K - $50K

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Video Script Writer