on-site at least 3 times a week

12 month + contract

This person will primarily work within Figma, partnering closely with UX designers to develop the foundational content and copywriting strategy for the top of the customer acquisition funnel. The role will be heavily focused on UX writing, with flexibility to support marketing and brand writing as business needs arise.

Key Requirements:

Figma Experience: Must have hands-on experience working in Figma and collaborating directly with UX/UI designers.
Financial Services Experience: Ideally has a background in banking or financial institutions (FI), but must have experience writing commercial enterprise content, preferably focused on top-of-funnel customer acquisition.
AI & Prompt Libraries: Experience developing AI prompt libraries that enable other teams to efficiently generate consistent, high-quality copy.
Product-Specific Writing: Ability to tailor messaging to different financial products and audiences, understanding the nuances of writing for credit card applicants versus debit card users, auto loan shoppers, mortgage prospects, etc.
Top-of-Funnel Strategy: Experience creating content for prospective customers and non-members, rather than existing members or current customers, is especially important.
Scalable Content Development: Experience creating repeatable, scalable copy and establishing content repositories or libraries that teams can easily access and leverage.
Content Standards & Style Guides: Experience developing copy style guides, establishing writing standards, and evangelizing content practices across an organization. This is a new competency for the organization, so the ability to build the practice from the ground up is important.
Portfolio Required: Candidates must provide a portfolio demonstrating relevant writing samples and work.

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: requests@consultingsolutions.com

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Content Designer/UX Writer