Job Details

Description

The Digital Marketing Assistant supports the execution of Chautauqua Institution’s digital email campaigns. This role plays a key operational role in building and deploying marketing communications, maintaining campaign workflows, and ensuring that digital content is accurate, approved, and aligned with institutional standards.

The position requires strong attention to detail, organizational skills, and familiarity with digital marketing platforms. The Digital Marketing Assistant helps ensure marketing campaigns move efficiently from planning to execution while maintaining high standards for quality and accuracy.

About Your Work Day

Email Marketing Execution

Build and deploy marketing emails using Salesforce Marketing Cloud.
Manage segmentation, scheduling, and distribution of email campaigns.
Build and maintain automated email journeys and lifecycle communication workflows.
Conduct quality assurance checks including formatting, links, personalization fields, and rendering prior to distribution.

Process & Workflow Management

Manage the email approval process and ensure communications move through required review and editing steps before distribution.
Track digital marketing requests and ensure necessary approvals have been obtained from stakeholders.
Maintain campaign schedules and documentation related to email and digital marketing initiatives.

Content Coordination

Incorporate copy edits and approved messaging into email communications and digital assets.
Coordinate with internal teams to gather content and confirm messaging approvals.
Ensure content aligns with Chautauqua’s editorial standards and style guide.

Digital Marketing Support

Assist with updates to website content and digital marketing assets as directed by the Marketing Manager.
Support social media scheduling and coordination as needed.
Maintain organized records of campaign materials and digital assets.

About You

Education and Experience

Experience working with email marketing platforms or marketing automation tools (Salesforce Marketing Cloud) preferred.
Strong attention to detail and organizational skills
Ability to manage multiple requests and deadlines simultaneously
Strong written communication awareness and editing sensitivity
Ability to work collaboratively with multiple internal stakeholders

About Your Compensation

Compensation for this position starts at $21.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $23.00/Hour.

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conference, and events organization.

About Your Department

The Marketing, Communications, and Enterprise department at Chautauqua Institution serves as a vital hub for strategic communication, brand management and revenue generation. This department is responsible for promoting the Institution's diverse cultural, educational, religious, and recreational offerings to a wide audience. Through thoughtful planning and targeted messaging, the team engages stakeholders and new audiences and enhances the Institution's visibility and impact. By leveraging both traditional and digital channels, they strive to foster meaningful connections and uphold the Institution's reputation as a center for intellectual exploration and cultural enrichment.

About Your Work Schedule & Location

This position is at Chautauqua Institution’s main campus in Southwestern New York (Chautauqua County). The schedule is full time and may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season and during project go-live periods. The position will be based on the main campus in Chautauqua, New York.

About The Referral Program

Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Chautauqua Institution

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