Description

About Cariloha

Cariloha is an omni-channel brand specializing in luxuriously soft, sustainable bedding, bath, and apparel made from eco-friendly bamboo viscose. Rooted in comfort and conscious living, Cariloha blends Caribbean style with the spirit of Aloha to deliver elevated, everyday essentials.

With over 70 stores across 16 countries and a Certified B Corporation designation, Cariloha is committed to building a better, more sustainable future through innovation, quality, and responsible business practices.

Role Overview

We’re looking for a highly organized, detail-oriented Creator Commerce Specialist to support and scale our creator, affiliate, and social commerce ecosystem.

This role is the operational backbone of the Creator Commerce team- supporting affiliates, influencers, social publishing, content production, and campaign execution. You will ensure creators are activated, content is published, reporting is accurate, and campaigns run seamlessly from start to finish.

In addition to day-to-day execution, this role will also provide hands-on production and operational support for commercial shoots, content days, and marketing activations.

This is a highly cross-functional role ideal for someone who is both analytical and creatively inclined, thrives in fast-paced environments, and is excited to grow within creator-led commerce.

What You’ll Own

Affiliate & Creator Program Support
Support recruitment, onboarding, and management of affiliates and influencers
Coordinate product seeding, gifting, and campaign logistics
Maintain creator communication (email, DMs, follow-ups, briefs)
Ensure creators have all necessary assets, links, and tracking information
Track deliverables and ensure timely content posting
Influencer Campaign & Execution Support
Assist in execution of influencer campaigns from start to finish
Maintain campaign trackers (content status, approvals, links, performance)
Support content approvals and ensure brand alignment
Help coordinate contracts, usage rights, and creator payments
Support campaign reporting and wrap-up documentation
UGC & Content Support
Source, organize, and manage user-generated content (UGC)
Support briefing creators on content needs and deliverables
Maintain a structured library of high-performing content for reuse
Support whitelisting and paid media teams with content organization
Team & Operational Support
Support the broader Creator Commerce team across:
- Creator campaigns
- Social commerce initiatives
- Live commerce and content programs (as needed)
Keep projects moving by managing timelines, trackers, and communication
Act as a highly reliable operational support resource across multiple initiatives

Requirements

Success in This Role Looks Like

Seamless execution across creator, affiliate, and social programs
Highly organized campaign tracking and reporting systems
Consistent, timely, and high-quality social publishing
Strong operational support during shoots and content production days
Increased efficiency and output across the Creator Commerce function
Reliable support that enables the team to scale faster and execute more campaigns

Who You Are

2-3 years of experience in social media, influencer marketing, content production, or digital marketing
Extremely organized with strong attention to detail and follow-through
Strong written communication skills (captions, creator outreach, coordination)
Comfortable working across multiple fast-moving projects
Basic proficiency in Canva (required)
Interest in or exposure to photo/video production or shoot environments
Familiarity with TikTok, Instagram, and creator platforms
Analytical mindset with comfort working in spreadsheets and reporting tools
Proactive, hands-on, and willing to “run around and get things done”
Strong team player who thrives in execution-heavy environments
Available to travel 30-40% of the year

Bonus Points

Experience working with influencer or affiliate programs
Exposure to TikTok Shop or social commerce ecosystems
Basic photo/video capture or editing skills (CapCut, Adobe, etc.)
Experience assisting on brand shoots, production sets, or content studios
Available to travel 30-40% of the year

Compensation & Benefits

Medical, dental, vision, and life insurance
401(k) with company match
Paid time off (PTO)
Flexible work schedule
Gym membership options
Employee recognition programs, including monetary rewards and annual “Live Your Dream” awards
Generous employee product discounts and annual product giveaways
Company events, catered meals, and a fully stocked kitchen
Annual one-on-one financial consulting

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Cariloha, Inc.

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Creator Commerce Specialist