Communications Specialist – Public Health & Community Engagement

Location: Tennessee (Hybrid – Minimum 1 Day Onsite per Week)

Employment Type: Contract

Contract Duration: 6+ Months (Potential for Annual Renewal)

Work Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST (37.5 Hours/Week)

Eligibility: Tennessee Residents Only

Position ID: 66538

Position Overview

We are seeking a creative, detail-oriented, and dynamic Communications Specialist – Public Health & Community Engagement to support public health communication initiatives focused on children and youth with special healthcare needs.

The ideal candidate will have strong writing, storytelling, digital content creation, and community engagement skills, along with the ability to develop impactful communication materials across multiple platforms.

This role will be responsible for developing communication strategies, creating engaging digital and print content, managing website updates, coordinating social media campaigns, producing newsletters, and building relationships with community partners to increase awareness and engagement around public health programs.

Key Responsibilities

Communications Strategy & Content Development

Develop and implement communication plans aligned with program objectives and public health initiatives.
Create engaging, culturally appropriate, and accessible content for digital platforms, websites, newsletters, and printed materials.
Develop and manage monthly newsletters, social media campaigns, public service announcements (PSAs), and other communication materials.
Create, edit, and maintain website content to ensure accuracy, consistency, and timely updates.
Collaborate with subject matter experts and community partners to translate program information into clear, compelling communication materials.
Monitor communication performance and develop metrics and reports to measure audience engagement and campaign effectiveness.

Community Engagement & Outreach

Develop and coordinate community engagement initiatives to increase awareness of programs supporting children and youth with special healthcare needs.
Conduct interviews, capture community stories, and develop multimedia content, including photography and videography.
Build and maintain strong relationships with internal teams, community organizations, stakeholders, and external partners.
Support public health awareness campaigns, educational initiatives, and statewide outreach activities.
Develop compelling stories and communication materials that highlight program impact and community experiences.

Digital Media & Accessibility

Utilize Canva and other digital content tools to create professional graphics, presentations, and promotional materials.
Ensure digital content follows accessibility best practices and applicable WCAG 2.1 AA and Section 508 standards.
Track and report social media, website, and other digital platform performance metrics.
Maintain consistent messaging, branding, and communication standards across all platforms.

Required Qualifications & Skills

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field; equivalent professional experience supported by a strong portfolio will also be considered.
2–5 years of relevant experience in communications, public relations, digital marketing, community engagement, or content development preferred.
Experience in public health, healthcare, nonprofit organizations, or government communications is highly desirable.
Strong writing, editing, proofreading, storytelling, and content development skills.
Hands-on proficiency with Canva and Microsoft Office Suite, particularly Microsoft Excel.
Experience developing social media content, newsletters, digital campaigns, and public-facing communication materials.
Ability to manage website content and monitor digital communication performance metrics.
Knowledge of digital accessibility standards, including WCAG 2.1 AA and Section 508, or willingness to learn and apply these standards.
Strong interpersonal and communication skills with the ability to collaborate with diverse stakeholders and community partners.
Ability to manage multiple projects, prioritize deadlines, and work independently in a remote/hybrid environment.

Portfolio Requirements

Candidates must be able to provide:

Graphic design samples demonstrating proficiency in Canva or similar design tools.
Writing samples, published articles, newsletters, or relevant content development examples.
Relevant digital communications, social media, or public engagement campaign examples, if available.

Work Arrangement & Additional Details

Candidates must currently reside in Tennessee.
Hybrid work arrangement with a minimum of two day per week onsite.
First-day attendance onsite is mandatory for equipment deployment and orientation.
Additional onsite days may be required based on departmental needs.
Standard working hours are Monday through Friday, 8:00 AM – 4:30 PM CST.
The contract is scheduled through June 30, 2027, with potential for annual renewal based on program requirements and funding.

BISOFT CONSULTANCY SERVICES LLC

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