Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Designer, Multimedia and Graphics (Part-Time Contract) at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We’re looking for an experienced designer and creative thinker to provide part-time support to our small and mighty in-house creative team – especially during major campaigns. You have broad experience designing for every channel, purpose, and medium – all while maintaining brand style guidelines.

What will you do?

Support with day-to-day graphic design requests.
Collaborate closely with our staff designers and creative director to tackle creative requests from across the organization.
Study and follow BetterHelp brand guidelines to create a consistent brand image while also innovating within the guidelines to create unique new graphic and typographic designs.
Provide basic post-production edits on influencer video content (trimming, resizing, graphic overlays, etc).
Design and resize digital banner ads in varying formats for our partnership sites.
Support with illustration design for static and motion posts, Reels, and carousels on social platforms (Instagram, LinkedIn).
Assorted other design requests based on team priorities.

What will you NOT do?

You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply.

Requirements

3-5 years of experience with the Adobe Suite – specifically Photoshop, Illustrator, Premiere Pro, and InDesign
3-5 years experience cutting and editing videos
Strong understanding of color theory
Creative eye and intuition for visually appealing graphics
Experience styling fonts and layouts
Ability to illustrate diverse human figures and objects in the BetterHelp style using procreate or similar software that has tools to add a handcrafted touch to art
Strong sense for trending design styles
Ability to dedicate consistent weekly hours to the role on a mutually agreed upon schedule.
Friendly, open-minded collaborator who is excited to be an extension of our existing team!
Ability to work 20/hrs per week

Benefits

The chance to build something that changes lives – and that people love
Free BetterHelp accounts for all team members
An awesome community of co-workers

The is a remote part-time, 20-hour-per-week contract role with a duration of six months ($35 - $40/hr)

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

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Graphic Designer, Multimedia and Graphics (Part-Time Contract)