Be Polite Hospitality, a St. Louis restaurant group with multiple concepts, is looking for an experienced freelance professional or consultant to help us untangle, organize, and properly secure our social media accounts.

As our company has grown, different Facebook and Instagram accounts were created by different owners, partners, and employees. Some accounts are connected to personal profiles, some permissions are unclear, and accessing certain restaurant accounts currently requires logging in through another person’s account.

We are looking for someone who can audit the entire setup and consolidate everything into a clean, company-controlled system. We are not currently looking for someone whose primary experience is content creation, photography, or posting.

Scope of Work

Audit all Facebook Pages, Instagram accounts, Meta Business Portfolios, ad accounts, and current permissions
Identify who currently owns or controls each account
Help recover or transfer ownership where necessary
Properly connect each restaurant’s Facebook and Instagram accounts
Organize all restaurant brands under a company-controlled Meta Business Portfolio
Give owners, managers, and outside vendors appropriate role-based access
Remove outdated or unnecessary users and permissions
Establish secure login, two-factor authentication, backup administrators, and recovery procedures
Make sure no one needs to share passwords or log in as another person
Provide a written account map and instructions when the project is complete
Recommend a simple system for managing and scheduling posts across all brands

Required Qualifications

Direct experience working with Meta Business Manager or Meta Business Portfolio
Experience resolving Facebook and Instagram ownership, permissions, and access problems
Experience managing multiple brands, business locations, or franchise-style account structures
Familiarity with Facebook Pages, Instagram professional accounts, Meta ad accounts, asset groups, partner access, and two-factor authentication
Ability to work through Meta support or ownership-verification processes when required
Strong understanding of account security and business continuity
Willingness to work directly with several owners or administrators during the cleanup
Ability to explain the final system clearly to nontechnical users
References or examples of similar account-recovery or consolidation work

Restaurant, hospitality, franchise, or multi-location business experience is preferred but not required.

This is initially a one-time paid project, although ongoing work may be available after the accounts are organized. We are not currently looking for someone whose primary experience is content creation, photography, or posting. The immediate need is technical account ownership, access, security, and consolidation.

Please reply with:

A brief description of your relevant experience
Examples of similar Meta or Instagram account cleanup projects
Your proposed hourly or project rate
Your availability
Whether you are located in the St. Louis area
References, website, LinkedIn profile, or professional portfolio

Please do not request passwords by email or text. Any access will be handled through secure permissions or supervised login sessions.

Pay: $28.15 - $33.90 per hour

Work Location: Remote

Be Polite Hospitality

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