At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Strategists at AKQA apply curiosity, rigor, and imagination to uncover truths across customer, culture, product, and brand, framing problems in unexpected ways and shaping insight into clear creative direction. Group Strategy Directors are senior strategic leaders who set the agenda across accounts and the agency, relied upon for clarity, leadership, and perspective by internal teams and clients alike. They understand how business, brands, and customers interact, with a deep appreciation for the role technology plays in that relationship.

We are seeking an experienced Freelance Group Strategy Director with deep CX and digital strategy expertise to lead strategic thinking for one of the most established names in financial services, a brand trusted by millions to help them plan for their futures. In this role you will frame problems in unexpected ways, translate data and insight into compelling stories, and provide strategic direction on product and experience initiatives from early opportunity through to actionable, real-world solutions. You will partner closely with account, creative, product, and technology leadership to grow the business, elevate the work, and ensure that strategy ladders all the way through to beautifully delivered digital products, services, and experiences.

Role Requirements

Serve as the senior strategic lead on the account, relied upon for clarity, leadership, and perspective by internal teams and clients
Provide strategic direction on CX, digital product, and experience initiatives, identifying the key value proposition, consumer needs, and value to the business
Frame problems in unexpected ways, using both qualitative and quantitative research to answer questions, prove or disprove hypotheses, and mine insight
Analyze data and insights to create compelling, persuasive stories that shape and sell the work
Partner with account leadership to grow the business and the strategic acumen of the account
Oversee and elevate the creative process in partnership with creative leadership, honing ideas and ensuring they are on-brief, distinctive, and effective
Translate strategic recommendations into actionable experiences, products, and services
Partner with discipline leads across creative, technology, UX, delivery, and data science to ensure the highest quality of work
Contribute to thought leadership, sharing AKQA's point of view on design and technology trends

QUALITIES AND CHARACTERISTICS

Significant experience in a strategic discipline, with a CX, digital, communications, or consulting background
Deep CX and digital strategy expertise, with product strategy and design thinking experience devoted to digital products and services
Strong understanding of how business, brands, and customers interact, with deep knowledge of the role technology plays in that relationship
Brand and communications planning experience, as well as business strategy experience
Ability to understand and lead a cross-disciplinary team through the dynamics of a client's business and the sector in which it operates
Familiarity with the design, application, and analysis of a wide range of qualitative and quantitative research techniques, including the ability to design and implement measurement plans
Proven ability to judge creative ideas for their distinctiveness, relevance, and effectiveness
Experience in insight and idea generation, with the ability to translate strategy into tangible products, services, and experiences
Exceptional communication skills, with the ability to clearly and persuasively frame recommendations for senior audiences, internally and externally, and to partner with senior clients
A proven track record of leading and growing strategic, creative, and technology-centered work
Strong leadership skills, able to manage people across multiple projects under pressure

Location & Commitment

Remote; must be available to work Eastern Time hours
ASAP through March 31, 2027
40 hours/week
Expected weekly compensation: 5,000 to 6,000 USD

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

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Group Strategy Director - Freelance