Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

The Docusign Creative Services team is looking for an enthusiastic, multifaceted and experienced Project Manager. The Project Manager reports into the Director of Creative Operations and will manage the execution of creative marketing programs – build schedules, manage workflow and traffic assets and keep things running like clockwork. The project manager will be collaborating with creative directors, art directors, designers and writers, and will coordinate all project activities to ensure that projects are executed within timeframe and scope. The Project Manager will act as the project point person for the Creative Services team to drive key initiatives across marketing and company wide, ensuring a smooth transition, managing brand project milestones, identifying bottlenecks, scheduling key creative reviews and presentation set-up. The Project Manager will be a problem solver who is passionate about delivering high-quality experiences from integrated marketing campaigns to digital marketing communications to events to website initiatives.

This position is an individual contributor role reporting to the Director, Creative Operations.

Responsibility

Work closely with internal creative teams and cross-functional partners and leaders
Build internal networks to improve organizational navigation, speed and quality of project/program delivery
Identify team needs with regards to process, tools, documentation and asset management within the context of varying project types (Jira, Brandfolder, Canva)
Monitor, route and uphold brand quality by ensuring all projects are approved by appropriate parties and deliver final files/outputs
Partner with teams for various project deliverables to aid design development and production logistics and provide clear communication to cross-functional team leads regarding project status, issues, and priorities
Identify risks proactively, prioritize them, and create plans to resolve in a timely manner
Monitor daily project requests that come in through JIRA; assess and assign to creative resources
Manage multiple projects ranging in size and scope simultaneously using the many features of JIRA
Lead lessons-learned retrospectives and captures key findings to support continuous improvement
Communicate in a manner that builds understanding, alignment and drives action and effectively tailor communications and messaging to different audiences
Help shape digital project management at Docusign by being an active participant in improving our Project Management practice, processes and tools
Maintain Brand Creative Direction set forth by our CMO, Executive Creative Director, and Creative Director through out all projects

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Associates degree
8 years of experience working with creative teams in an agency environment, in-house creative, design or marketing teams or as a freelance digital project manager
Experience with JIRA, Brandfolder, Canva

Preferred

BS/BA degree
Exceptional people management skills
Proven ability to proactively establish rapport, credibility and influence, and drive results
Resourceful, adaptable, creative, and results-oriented with a positive attitude
Self-motivated, flexible individual with strong communication and leadership skills

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $101,500 - $156,750 base salary

This role is also eligible for bonus and

benefits.

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.

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