We are seeking a highly motivated E-commerce Specialist to join our team. As an E-commerce Specialist, you will be the heartbeat of our e-commerce division, working hand-in-hand with management in the overall success of our company. This is a dynamic role that requires a strong understanding of business practices and online sales.
If you have a passion for e-commerce or looking for a new career and are eager to contribute to the growth of our business, we want to hear from you!
Duties
- Answer customer emails, messages, and resolve issues primarily via email
- Learn, manage, and optimize our e-commerce platforms – ebay, Amazon, Walmart, Shopify
- Provide customer satisfaction; reviewing and answering feedback
- Monitor and resolve marketplace compliance issues that arise over all 3P marketplaces; this requires frequent phone contact with marketplace support and creating plans of action to resolve a broad array of issue to be in compliance with requirements.
- Assist with marketing ventures occasionally; promotional materials, email campaigns
- Maintain stock of departmental supplies
Requirements
- This is an important role in our company, you must be on time and present every day
- Strong analytical skills with the ability to interpret data and make informed decisions
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Positive can-do attitude with a ‘whatever it takes’ mentality
What We Offer
Relaxed environment with a loose dress code
No direct contact with the public
All major holidays paid
Vacation time
If this position interests you, please include a cover letter explaining your background and why you want the position. No previous experience is needed, we will train the right candidate. We look forward to hearing from you!
Job Type
Full Time, On-site, 8am – 4pm, Monday-Friday
Education Requirements
High School Diploma
A.A., A.S., or Bachelor’s Degree Preferred
Our Sites
www.coastalfootwearexports.com
www.shorlineshoes.com
**Commercial or freelance offerings are not welcome through this job posting and will be ignored**
Job Type: Full-time
Pay: $18.59 - $22.39 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Compensation package:
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- No experience needed
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have previous experience selling on Amazon, Ebay, Walmart, or other 3P marketplaces?
Education:
- High school or equivalent (Required)
Language:
Ability to Commute:
- Palm City, FL 34990 (Required)
Work Location: In person