Job Description
Student Experience Leaders (SELs) represent the University of South Florida to prospective, and enrolled students and their families as well as providing support services to the USF International Student Support (ISS) team. Serving as a Student Experience Leader is an excellent opportunity to represent the University in a professional capacity, to develop excellent communication skills, and to share your enthusiasm for USF with prospective and newly admitted students as well as a mentor and resource to current students as they progress through their academic journey. Candidates will be provided with training to ensure success in the role of SEL.
Responsibilities
This position will focus on graphic design and projects that support the goals and mission of USF World as a whole and specifically International Student Support. Duties and responsibilities may include:
- Assist in designing, marketing and advertising all social media aspects, event marketing as well as our International Student Newsletter
- Oversee and participate in ISS events and daily routes.
- Perform campus tours for enrolled students and assist them during welcome weeks.
- Contribute to events and activities for the larger USF World purpose
- Contribute to USF brand-awareness by representing USF in a professional manner.
Qualifications
The candidate must be a current degree seeking student at USF.
Special Skills Necessary:
- Full Adobe Suite intermediate skills – portfolio required
- Canva experience – intermediate skills - portfolio required
- Excellent command of written and spoken English
- Exceptional customer service and critical thinking in fast paced situations
- Detail-oriented with strong project management skills
- Proficiency with MS Office (Excel, Word, Outlook)
- Ability to communicate with individuals from a wide range of linguistic, ethnic and cultural backgrounds and understanding international students’ needs
- Proficiency in a second language other than English is not required, but helpful
- Motivated, resourceful, coachable and a student who is excited to share the USF experience with others.
Standard Learning Objectives:
As a result of this position, student will be able to:
- Demonstrate career skills such as appropriate dress, effective communication, project organization, time management, the ability to work with individuals from diverse backgrounds
- Receive and solicit feedback from supervisor and effectively apply feedback to improve work performance
- Assess workplace and demonstrate how personal talents, skills, and knowledge fit into the employer’s goals, mission, and vision
- Demonstrate his or her professional brand (identity)
- Communicate transferable and functional skills to prospective employers
About Us
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
