Our social media client is looking for a
Project Coordinator to join their team for this
FULLY REMOTE role!
Overview
The project coordinator is responsible for managing administrative aspects of client and company projects, tracking and monitoring of project progress with regards to deadlines and client needs, assisting in scheduling and logistical coordination, and communicating frequently with team members and management.
We' re looking for an expert in the domains of HR knowledge, content creation, and project management. This role supports the People Operations Knowledge Management Program, which formalizes how information is collected and disseminated across HR teams through a defined knowledge management framework. This person will support the implementation and adoption of knowledge management across various HR domains and coordinate project planning, content strategy implementation, and knowledge health measurement.
Responsibilities
Project Management (60%)
- Triage new work intake from stakeholders to ensure alignment with knowledge management activities and program goals
- Develop and manage project plans and timelines for content projects across highly cross-functional teams
- Define project scope, goals and deliverables in collaboration with Content Services teammates and relevant stakeholders
- Coordinate content reviews and approvals with stakeholders Identify and mitigate project risks, and develop contingency plans as needed
- Coordinate and lead project meetings, including kick-offs, status updates and retrospectives
- Prioritize work for the Content Services technical writing team to ensure alignment with Knowledge Management Program and business priorities
- Provide regular updates to Content Services team leads to manage coordination with other work in progress and escalate issues to FTEs as needed
KM Program Support (40%)
- Monitor and report on status and progress of team activities within the program and raise awareness of roadblocks for Knowledge Management Lead to resolve
- Participate in workshops, meetings and trainings to promote, align on, maintain and improve knowledge management
- Action tactical activities related to the program based on guidance from Knowledge Management Lead (e.g., updating health score readouts, completing tasks related to program maintenance)
- Support change management activities around tooling initiatives ensuring smooth adoption of new tools, processes, and systems
Minimum Qualifications
- Bachelor's degree in English, Communications or similar field
- 4+ years of experience in project or program management experience in operations, customer service/vendor management, or learning & development
- Proven track record of successfully managing content projects and/or knowledge management projects from concept to launch Interpersonal and communication skills with experience with working knowledge of content management systems (CMS) and user editing tools
- Experience learning new concepts, workflows, processes, and products, translating them into digestible content
- Experience working collaboratively across a wide variety of functions to drive effective outcomes
- Experience working on a team with ambiguity and evolving responsibilities while executing independently
- Proficiency in project management, but formal certification not required
On your resume, please include a link or examples of your work that show: experience developing knowledge flow processes; technical documentation samples or templates; writing samples; etc.
Preferred Qualifications
- Certification in knowledge management
- Experience as a technical writer, copy writer or editor, and the ability to quickly assess the writing skills of others
- Experience with benefits, compensation, health care, payroll, and related HR topics
- Vendor management experience or experience working with external vendors
- Experience with business process management, workflow and life-cycle management
- Experience working with international partners across different time zones and cultures
- Experience in a fast-paced, Big Tech environment
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
april.segedi@jobalert.creativecircle.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS29-1845627 -- in the email subject line for your application to be considered.***
April Segedi - Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
Creative Circle will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by Creative Circle on 03/20/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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